ABSOLUTELY NO REFUNDS unless error is made by the seller “Xtreme Kurves”. Exchanges are only allowed on waist trainers. NO FULL BODY GARMENTS, SWIM SUITS OR BUTT LIFTERS CAN BE EXCHANGED.
WE DO NOT EXCHANGE SALE ITEMS! ONCE AN ITEM IS ON SALE THAT IS CONSIDERED A FINAL SALE WHICH CANNOT BE REFUNDED!!
We offer exchanges ONLY!
We allow one exchange per order; so please be mindful of the item and size prior to checking out.
Please get approval before shipping any garments back. Approval must be made by contacting us via email ONLY firstname.lastname@example.org. Must ship back 72 hours from the date of arrival. THE BUYER IS RESPONSIBLE FOR ALL SHIPPING CHARGES. We, Xtreme Kurves, is not responsible for any shipping charges regarding an exchange. Please allow 24-48 hours (WEEKENDS ARE NOT INCLUDED) for a response in regards to your exchange. Please keep in mind we do check for wear and tear. Once approved; a credit code will be sent via email. Your credit is good for items that are same amount credited or more; we do not apply refunds or apply credit to a shipping expense. Credits DO NOT EXPIRE!
If the buyer requests a refund after an exchange; the buyer will be charged a 20% restocking fee minus the shipping expense. No Exception!
Effective Immediately We will no longer approve damaged returns. Please send product back in original bag, with tags; we have the right to refuse and refund minus 20% plus the shipping fee for any damages applied to our products!
If your product is shipped and delivered successfully past 30 business days; we are no longer responsible for damaged products in which we consider wear and tear. 30 Day warranty on Waist Trainers ONLY! This does not apply to shape wear!
Please allow 7 business days for your damaged product to be repaired. Once your repair is completed; you will receive an email and your item will be immediately shipped out.